Privacy Policy

Welcome to Femme Sculpt Haus ("Femme Sculpt Haus," "we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you provide when visiting our website, booking classes, purchasing memberships, or interacting with our services.

This Privacy Policy explains how we collect, use, disclose, and protect your information.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you interact with our website or services, we may collect:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Emergency contact information

  • Date of birth

  • Payment and billing information

  • Membership and class booking information

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages viewed

  • Time spent on our website

  • Referring website information

Health and Fitness Information

If you voluntarily provide information related to your fitness goals, physical limitations, injuries, or wellness preferences, we may collect and maintain that information to provide safe and effective fitness services.

2. How We Use Your Information

We may use your information to:

  • Create and manage your account

  • Process membership purchases and payments

  • Schedule and manage class reservations

  • Communicate about classes, memberships, and studio updates

  • Respond to customer service inquiries

  • Improve our website and services

  • Send promotional emails, newsletters, and special offers

  • Maintain studio safety and operations

  • Comply with legal obligations

You may opt out of promotional communications at any time by clicking the unsubscribe link in our emails.

3. Payment Processing

Payments made through our website may be processed by third-party payment providers. Femme Sculpt Haus does not store full credit card information on its servers.

Payment processors are responsible for handling your payment information according to their own privacy policies and security practices.

4. Sharing of Information

We do not sell your personal information.

We may share information with:

  • Payment processors

  • Booking and scheduling software providers

  • Email marketing platforms

  • Website hosting providers

  • Service providers assisting with business operations

  • Government agencies or legal authorities when required by law

We may also disclose information if necessary to:

  • Protect our rights or property

  • Enforce our policies

  • Protect the safety of our members, staff, or others

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze website traffic

  • Remember user preferences

  • Support marketing and advertising efforts

You can control cookie settings through your browser preferences.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your state of residence, you may have rights regarding your personal information, including:

  • Accessing your personal information

  • Correcting inaccurate information

  • Requesting deletion of personal information

  • Opting out of certain marketing communications

To exercise these rights, contact us using the information below.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

If we learn that personal information has been collected from a child under 13 without parental consent, we will take steps to delete the information.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.

We encourage users to review the privacy policies of any third-party websites they visit.

10. SMS and Email Communications

By providing your phone number or email address, you consent to receive communications from Femme Sculpt Haus related to:

  • Membership information

  • Class reminders

  • Studio announcements

  • Promotions and special offers

Message and data rates may apply. Consent is not a condition of purchase.

You may opt out of marketing emails at any time or reply STOP to marketing text messages where applicable.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.

12. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact:

Femme Sculpt Haus
Email: thrive@femmesculpthaus.com
Address: 9105 W. 151st St Orland Park, IL 60462

By using the Femme Sculpt Haus website and services, you acknowledge that you have read and understood this Privacy Policy.